Frequently Asked Questions (FAQ)

• What is The Olive Prime Aventurine?

  The Olive Prime Aventurine is Nigeria’s first-ever women-only center dedicated to mental health, rehabilitation, and psychosocial services. As a branch of The Olive Prime Premium Psychological Services, it provides a safe, confidential, and empowering space for women to heal and thrive.

• Who can access services at Aventurine?

  Our services are exclusively for women aged 18 and above, regardless of their background, faith, or social status. Whether you're facing mental health challenges, navigating a life transition, or seeking rehabilitation, we welcome you.

• What types of conditions do you treat?

  We support a wide range of mental health and psychosocial conditions, including:
  o Anxiety and depression
  o Trauma and PTSD
  o Postpartum and perinatal disorders
  o Addiction and substance use disorders
  o Eating disorders
  o Grief, burnout, and stress-related conditions
  o Low self-esteem and relationship difficulties

• Do you offer inpatient (residential) care?

  Yes. We provide both inpatient and outpatient care depending on your needs. Our inpatient programs are structured, women-only, and designed to offer comprehensive support in a nurturing, home-like setting.

• Is my information kept confidential?

  Absolutely. Client confidentiality is a core principle. All records are handled with the utmost care, and information is only shared with your consent, in line with legal and ethical standards.

• Who are the professionals at the center?

  Our team is made up primarily of women—psychiatrists, psychologists, therapists, nurses, social workers—who specialize in women’s mental health. We also engage a few trusted male professionals upon request, ensuring your comfort remains a priority.

• Do I need a referral to access your services?

  No referral is necessary. You may reach out to us directly to book an appointment. We also welcome referrals from healthcare providers, family members, NGOs, and community organizations.

• What should I expect during my first visit?

  Your first session involves a confidential, supportive assessment with a licensed professional. We’ll listen to your story, explore your concerns, and develop a care plan personalized to your emotional, psychological, and medical needs.

• How much do services cost?

  Costs vary based on the type of services and duration of care. We offer flexible and transparent payment plans. Our team will guide you through available options during your consultation.

• Do you accept health insurance?

  Yes. We partner with several insurance providers. Please contact our office to confirm if your provider is accepted and what services are covered.

• Do you offer virtual or online therapy?

  Yes. We offer secure virtual therapy sessions and telepsychiatry services to ensure accessibility no matter your location.

• What makes Aventurine different from other mental health centers?

  Aventurine is Nigeria’s first women-only inpatient mental health and rehabilitation center. We combine clinical excellence with holistic practices, focusing on trauma-informed care, cultural sensitivity, and the lived realities of women in Nigeria and beyond.

• How do I book an appointment?

  You can book through:
  • Phone call
  • Email
  • Our website’s contact form
  • Direct message via our social media platforms (@oliveprimeaventurine)

• Do you offer support for survivors of abuse or domestic violence?

  Yes. We provide trauma-informed therapy, crisis support, and safety planning. We also work with partner organizations to offer referrals for legal aid and safe housing when necessary.

• Can I visit the facility before enrolling in a program?

  Yes. We welcome you to schedule a private tour of the facility. Visiting can help you feel more comfortable and informed before making any decisions.

• What is a typical day like during inpatient care?

  A typical day includes individual therapy, group sessions, wellness activities (e.g., yoga, creative therapies), nutritious meals, quiet time, and recreational or spiritual activities. Your schedule will be tailored to your needs.

• Do you have spiritual support or chaplaincy services?

  Yes. We respect diverse beliefs and offer optional faith-based support. Our chaplaincy and Islamic services are available for clients who wish to incorporate spirituality into their healing journey.

• Is the environment child-friendly for visiting mothers?

  Yes. Visiting mothers are accommodated with family-friendly hours. We also have a dedicated Mother and Baby Room for new mothers requiring admission, and you may bring a female caregiver to assist during your stay.

• Can I bring personal items to make my stay more comfortable?

  Absolutely. We encourage you to bring comfort items such as books, journals, modest personal belongings, and leisure materials. A full list of permitted items will be provided during the admission process.

• Are there programs for reintegration and life after discharge?

  Yes. Our aftercare plans include ongoing therapy, vocational skills development, group support, and linkage with community resources to ensure a smooth reintegration into daily life.